Business Service Assurance - UtilitiesBSA utilities

Mission Critical Services

From pipelines to power grids, applications run the world’s infrastructure.  Business Service Assurance has worked for a large Chicago-based power company to enhance their Cloud Computing experience and deliver service assurance for a company-wide (tens of thousands of users) business application.  We reviewed their
application delivery infrastructure and provided an Application Performance Management
review. Critical 24x7 availability and performance are not only mandatory, but require
“…uncompromising effort.”

 


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To assure the continuity and success of critical business services for governments, enterprises, and service
providers through 24 by 7 commitment that's
fostered by thought leadership.


The phone call with twenty IT managers trying to figure out a performance issue is replaced by an APM tool that reveals "blame boundaries". This allows the front-line operations technician to quickly identify and assign the problem to the correct queue.

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